Medbridge Unveils AI-Assisted 'One Care' Platform to Deliver Smarter, More Connected Care

Bellevue, WA – September 3, 2025 – Medbridge, a leader in digital care solutions for healthcare professionals, today unveiled its One Care solution, a hybrid care software platform that helps providers offer movement-based medicine to patients. One Care covers a broad range of conditions, including musculoskeletal and joint pain, women’s health, surgical rehab, and more. The platform supports patients from first touch to full recovery, combining the largest library of home exercises and patient education on the market with AI-driven guided programs in key clinical categories, such as lower back pain, to help more providers bring convenient and clinically effective conservative care to more patients.

In today’s complex healthcare landscape, hospitals and private practices are managing workforce shortages, shifting reimbursement models, and a boom in patient-driven demand for flexible options. One Care addresses these demands by enabling organizations to deliver hybrid care at scale, with the agility to assign home exercise programs, collect outcomes, remotely monitor patients, and offer guided Pathways programs. According to internal Medbridge data, 43% of patients who receive Medbridge’s digital Home Exercise Program log in within the first two hours, and 58% engage within the first two days. Additionally, 86% of patients report being satisfied with their Pathways experience, and 70% of patients report a reduction in pain within 30 days.

“During my conversations with healthcare leaders over the past year, one message came through loud and clear: providers need a smarter, more connected way to deliver care today while also preparing for a rapidly changing tomorrow. One Care is our answer,” said Donovan Campbell, CEO of Medbridge. “Healthcare organizations don’t fit neatly in one reimbursement box—they’re operating in a shifting landscape between fee-for-service and value-based care. And they’re navigating a quickly evolving world that’s being upended by the prospect of AI-enabled care delivery. They need flexible platforms that can meet them where they are: helping them increase their revenues by driving greater clinical capacity or lowering their costs by delivering high-quality, low-touch software-driven care. One Care helps organizations across the reimbursement spectrum by giving them a single platform that will marry clinical precision with scalable delivery, while allowing them to choose between AI-powered and more traditional digital tools.”

One Care offers a single comprehensive movement-based medicine platform that works for every model, uniting fragmented systems to provide the level of efficiency, engagement, and outcomes necessary to succeed in today’s healthcare industry. 

"We’re excited about how Medbridge One Care combines custom exercise programs with research-based Pathways in one powerful digital solution,” said Rebecca Straseskie, Virtual Therapy Regional Director at Sentara Health, the integrated, not-for-profit healthcare delivery system in Virginia and Florida. “This approach helps us optimize patient care, deliver superior outcomes, and streamline workflows for our clinicians—making it the most effective way to manage our patients." 

One Care unifies Medbridge’s industry-leading Home Exercise Programs, AI-driven progressive Pathways, Patient Reported Outcomes reporting, and Remote Therapeutic Monitoring solutions into a single, seamless experience. This streamlined platform helps organizations scale delivery, improve outcomes, and take a strategic step toward more modern programs, ensuring clinicians can assign the right program for every patient that walks through their door—whether it’s physical or virtual. For existing customers, One Care upgrades clinician workflows with enhanced features that improve the efficiency and user experience—all on a platform they already know and trust. 

With the new RTM codes proposed by the Centers for Medicare & Medicaid Services (CMS) in the 2026 Proposed Physician Fee Schedule, opportunities for patient engagement and new revenue streams will be a competitive advantage for healthcare organizations that are able to capitalize on new care models. One Care’s AI-assisted models drive performance, helping clinicians work more efficiently, patients improve more rapidly, and organizations expand into new business models, like hybrid care and remote therapeutic monitoring.